FAQ

Ordering

How does delivery work?

Once your order is placed, our team coordinates delivery directly — methods and timing vary by game and item type. Each listing's delivery panel shows what to expect for that specific item.

How long does delivery take?

Most orders are delivered within a short window after purchase. Exact timing depends on the item and current demand — see the listing page or our Refund Policy for what happens if delivery is delayed.

Which ladder/league type am I buying?

For games with multiple ladder types (e.g. Softcore Ladder, Hardcore Ladder, Non-Ladder), the listing page shows exactly which one you're purchasing — check the dropdown selector and the price breakdown before adding to your basket.

Payments & pricing

What payment methods do you accept?

Payment details will be added here.

Are prices fixed or do they change?

Prices are kept current and may change without notice to reflect market conditions. The price shown at checkout is what you pay.

Account & orders

Do I need an account to buy?

Account requirements will be added here.

What if something goes wrong with my order?

See our Refund Policy for non-delivery and dispute handling, or reach out via our Contact section.